Money Back Guarantee

Nationwide Delivery

12 Month Warranty

Domain for Sale. Email kyle [at] nicedesigns [dot] co [dot] za

FREQUENTLY ASKED QUESTIONS

Below you will find a selection of the most frequently asked questions.
Simply click on the question to view the answer.


Delivery takes around 2-5 working days (excluding weekends). Deliveries generally take 1-3 working days to main cities.

You will receive an email with tracking code from Parrot Cages or from our third-party couriers with tracking instructions.

We accept payments via EFT, VISA or MasterCard.

Please check your waybill/receipt of delivery to confirm the cartons/pieces/boxes received. Otherwise please contact us within 48 hours to report the missing parts.

Please contact us as soon as you receive the parcel, or within 7 working days, if anything is damaged so we can arrange a replacement or alternative solution. The item will need to be in its original packaging in order for our couriers to collect it.

Yes. Our cages come in ‘knock-down’ format and require self-assembly. They generally come with assembly manuals, however some cages do not as it is very simple to assemble.

Yes. Our e-commerce website uses the highest level of encryption and security using 3D secure payments.

We have a 7-day, money-back guarantee return policy. View our full return policy in point 9 in our Terms & Conditions.





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